Duncan Aviation was recently recognised by Bombardier for its performance as a top authorised service facility in the support of Bombardier business jet customers. Judged on a set of criteria that included superior quality, performance, and effective customer support, Duncan Aviation’s Lincoln, Nebraska, facility was named the winner of both the Overall and the North American categories of the 10th Annual Bombardier Authorised Service Facility (ASF) Excellence Awards.
“This award recognises Duncan Aviation’s commitment to serving Bombardier operators with superior quality and performance, effectively supporting our mutual goal to maximise the efficiency of our customers’ operations,” said Jean-Christophe Gallagher, Executive Vice President, Services and Support and Corporate Strategy, Bombardier.
Duncan Aviation has more than 240 team members dedicated to the support of Bombardier products with an average of 12 years of experience at Duncan Aviation. Duncan Aviation President Jeff Lake said those team members are the reason Duncan Aviation earned this recognition.
“We are proud of the services we provide and appreciative of the great support we receive from Bombardier. We have a long and strong relationship with Bombardier and continue to work together to provide the best service possible for operators of Bombardier business aircraft. We are proud to be recognised by Bombardier for our commitment to providing their aircraft operators with superior quality and performance and are thrilled that all of our full-service facilities have been recognised with this award over the years.”
